Nguyễn Phúc Nguyên Châu

System Architect & Delivery Manager (VN/JP)

14 years of experience — From leading a team of several dozen to designing the system architecture myself, I turn complex operational problems into stable, working systems for VN/JP clients.

• Delivery Manager · BrSE (VN/JP) · System Architect
• Da Nang, Vietnam
• PMP® · JLPT N1 · Claude Certified Architect - Foundations

Bridging the gap between Business, Operations, and Engineering.

14 years of experience, growing from an Engineer to a Delivery Manager and BrSE in the Japanese enterprise environment.

My work goes beyond technical implementation; it focuses on minimizing the gap between business goals, operations, and the development team — where most delivery risks typically arise.

In many projects, the biggest problems aren't in the code, but in requirements lacking context, decisions without alignment, and operational workflows that are hard to scale later.

Career Timeline

• 2022/10 – Present · Delivery Unit Manager / System Architect: Responsible for delivery and operations of a Japanese B2B SaaS in a JP-VN cross-border environment. Scaled the dev team while restructuring the communication flow between Dev, Comtor, and BrSE to reduce delivery friction during rapid organizational growth.
• 2020 – 2022 · Delivery Manager / System Architect: Participated in multiple projects applying AI into practical operations: chatbot, computer vision, robot control, and workflow automation for retail and logistics environments.
• 2019 – 2022 · System Architect / PM / Senior BrSE: Involved in large-scale insurance projects for Dai-ichi Life, Tokio Marine, Chubb Life Japan, and other Japanese enterprises, focusing on requirement analysis, delivery coordination, and full-cycle system development.
• 2017 – 2019 · BrSE / System Architect: Ran multiple small-to-mid projects in parallel across both markets: Vietnamese SME work (a 4-branch spa chain, an F&B website rebuild, real-estate Local SEO in Da Nang) alongside Japanese projects (IoT office, a manufacturing management system, and more).
• 2013 – 2017 · Engineer → Lead Engineer → Middle BrSE: Big Data (60 members): Parts management system for Arrow Electronics (Global). Processed over 100 million data records.
• 2012/3 – 2013/12 · Junior Engineer + QC: Engineer/QC while studying. C++, Java Spring Struts.

Featured Case Studies

40+ large systems designed and delivered over 14 years across Japan and Vietnam. Below are 10 highlights spanning Japanese Big Data to Vietnamese SME.

• B2B SaaS (Japan) — Data Pipeline Architecture · Cross-border Delivery. A large-scale Japanese B2B SaaS. Architected and maintained a large-scale data pipeline on AWS. Alongside infrastructure scaling, I redesigned the cross-border delivery process, enabling the engineering team to grow without compromising operational stability. Tech: AWS, Lambda, Big Data, SaaS, Team Leadership. Read the full case study →
• Insurance Core System (RAG-integrated) — Enterprise Architecture · RAG AI Integration. Core system implementation for top 5 Japanese insurance groups (Dai-ichi Life, Tokio Marine, etc.). Managed the full development lifecycle from upstream to downstream. Integrated RAG AI into CS workflows with a strict '3-tier review' architecture to control hallucination risk in a highly regulated enterprise environment and materially reduce CS operating costs. Tech: Insurance, Java, RAG AI, Full-cycle.
• Chip1Stop (Electronics EC) — Global Supply Chain System · Big Data Processing. Global electronic components supply chain management system for Arrow Electronics. Handled massive data flows exceeding 100 million records. Deployed Hadoop/HBase architecture back in 2013 to solve complex retrieval and processing challenges in early-generation Big Data environments. Tech: Hadoop, HBase, Big Data, IoT, Java.
• Government AI Chatbot — Public Sector Automation · High-compliance Pipeline. Designed and deployed an AI Chatbot utilizing official government documentation. Built the complete data pipeline from ingestion to deployment. Controlled accuracy and compliance through a hybrid operational architecture: OCR, Auto-screening, and Human-in-loop review. Tech: Python, NLP, RAG, AI.
• GolfSwing Analysis — Computer Vision Integration · Productization. Computer Vision motion analysis system for sports applications. Addressed the challenge of real-time skeletal tracking. Successfully packaged the solution into a commercial product and exhibited it live at technology trade shows in Japan. Tech: MediaPipe, OpenCV, Python, Computer Vision.
• Robot AI Training — Edge AI Deployment · Robotics Operation. Developed and optimized Edge AI models for service and logistics robots. Solved Object Detection challenges for obstacle avoidance in tight spaces, and implemented Path Optimization to streamline robot movement flows within complex warehouse environments. Tech: YOLO, Object Detection, Robot AI.
• Spa Chain 4 branches (VN) — Centralized Data System · Operations Standardization. Designed and deployed a centralized management system for an SME spa chain. Replaced fragmented Excel-based workflows with an automated data pipeline, standardizing operations across 4 branches. Reduced manual errors and removed hand-compiled reporting. Tech: Internal System, Automation, SME. Facing a similar problem? →
• F&B Website Audit + Rebuild (VN) — Digital Presence Restructure · Architecture Optimization. Restructured the digital presence for a 6-branch F&B chain. Redesigned information flows, optimized user journeys, and standardized SEO architecture. Transformed a basic informational website into a stable, fully operational online booking channel. Tech: Web, CRO, SEO, F&B. Facing a similar problem? →
• Real Estate Da Nang — Local SEO (VN) — Lead Generation Infrastructure · Local Market Presence. Built an automated lead generation infrastructure for a real estate enterprise. Designed tracking combined with a Local SEO architecture to bring in prospects beyond paid advertising. Tech: Local SEO, Lead Gen, Real Estate, VN.

Achievements & Credentials

• 3× MVP / Outstanding Employee — Recognized during 2014–2019 for technical execution, delivery coordination, and Japanese client communication.
• PMP® — Project Management Institute · Issued Dec 26, 2022 · No. 3392087
• JLPT N1 — Japanese Language Proficiency Test · 2017
• Claude Certified Architect - Foundations — Anthropic · Issued Sep 9, 2026 · Expires Sep 9, 2027

Frequently Asked Questions

14 Years Experience · 3 Certifications (PMP · N1 · CCA-F) · 40+ Large systems designed & delivered · 8+ Enterprise Clients

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